De Montfort University Dubai is an ambitious, globally minded university committed to delivering a high-quality employee and student experience. We offer a supportive, professional environment where staff are encouraged to develop their skills, contribute to continuous improvement, and uphold the highest standards in HR and administration.
The Role
We are seeking a HR Coordinator to provide comprehensive administrative support to the Human Resources team. The role is key to ensuring a seamless employee experience and compliance with UAE labour and immigration laws, as well as university policies.
The successful candidate will manage a broad range of HR and payroll tasks, support employee benefits administration, maintain HR systems and records, provide HR reporting and analytics, and assist with projects to continuously improve HR services.
Main Duties and Responsibilities
Payroll & Benefits Administration
- Prepare and process monthly payroll in compliance with UAE Labour Law, including allowances, overtime, deductions, and final settlements.
- Coordinate with Finance on payroll processing and reporting.
- Process reimbursement claims and adjunct staff payroll based on approved timesheets.
- Respond to employee payroll and benefits queries professionally and timely.
- Prepare official HR letters, including salary certificates, experience letters, and consulate letters.
- Administer employee medical insurance, including enrolments, deletions, renewals, and claims.
- Manage annual ticket allowance and ensure documentation compliance before processing.
HR Systems & Reporting
- Maintain accurate employee records in the HR Information System (HRIS).
- Support HRIS issues, upgrades, integrations, and migrations.
- Develop HR dashboards, metrics, and reports for management and compliance purposes.
- Provide data-driven insights to support HR initiatives in recruitment, retention, and engagement.
Employee & Administrative Support
- Serve as a point of contact for employee HR queries and visa-related matters.
- Assist with onboarding, offboarding, and general HR administrative tasks.
- Support travel booking, expense reimbursements, and related HR processes.
- Contribute to cross-functional projects to enhance HR operations and processes.
Team Support & Continuous Improvement
- Support HR projects aimed at improving service efficiency and employee experience.
- Recommend opportunities for process improvements and contribute to policy updates.
- Demonstrate commitment to personal development and professional growth.
Commitment to Equality and Environment
- Treat all staff, students, contractors, and visitors with dignity and respect.
- Uphold DMU policies on equality, diversity, and inclusion.
- Contribute to the University’s environmental initiatives in line with the Environmental Policy.
Candidate Requirements
Qualifications & Experience
- Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field (required).
- Experience in HR and payroll administration, including HR analytics and benefits management (required).
- Knowledge of UAE Labour Law, payroll processes, and employee benefits practices (required).
- Experience in Higher Education administration (desirable).
- Proficiency in HR Information Systems (HRIS) and Microsoft Excel (advanced) (required).
Skills & Abilities
- High accuracy and attention to detail (required).
- Strong verbal and written communication, with the ability to build relationships across all levels (required).
- Ability to work under pressure, prioritise tasks, and meet deadlines (required).
- Ability to work autonomously and as part of a team (required).
- Commitment to delivering a professional, customer-focused HR service (required).
- Ability to handle confidential information with tact and discretion (required).
- Strong problem-solving and project contribution skills (required).
Personal Attributes
- Flexible, responsive, and proactive in managing workload (required).
- Sensitive to diverse staff and student needs (required).
- Demonstrates tact, diplomacy, and professionalism in all interactions (required).
- Willingness to contribute to continuous improvement initiatives (required).
Why Join DMU Dubai?
As an HR Coordinator, you will play a vital role in ensuring an effective and positive employee experience while supporting DMU Dubai’s strategic objectives. This position offers the opportunity to work in a dynamic, multicultural environment and contribute to the continuous development of HR services in one of the region’s leading international universities.
